No. For a scheduled dry cleaning pickup in Highland Park by Avon Cleaners, you do not need to be at the door. Most route customers leave their order in an agreed spot, and the delivery agent takes it from there. If you would rather handle it yourself, the 24-hour kiosk at Hillcrest Ave lets you drop off or collect at any hour, with no appointment.
- Presence: not required. Agree on a spot for the order and the agent collects it at the scheduled time.
- Backup option: the 24-hour kiosk at Hillcrest Ave takes drop-offs and returns finished orders around the clock.
- Delivery: garments come back on your scheduled delivery date, with a text when the order is ready.
What Happens During a Scheduled Pickup?
When you request a pickup from Avon Cleaners, a delivery agent collects your garments at the time you chose and returns them cleaned, pressed and packaged on your delivery date. After the first order, every pickup is a tap in the app, and the order sits in the same account as anything you drop at the kiosk.
How Do You Flag a Stain or a Loose Button?
Being away from the door does not mean losing the chance to point something out. Add a note to the pickup request in the app, or leave a note with the garment, saying what spilled and where. That detail shapes how we treat the spot before cleaning, and our team checks every garment at inspection anyway.
Scheduled Pickup vs. the 24-Hour Kiosk
Our Hillcrest Ave store offers both.
- Presence required: no for either option.
- Location: your home or office door, or the kiosk at 6301 Hillcrest Ave.
- Availability: a scheduled day and time, or any hour of any day.
- Best for: predictable weekly routines, or unplanned and late-night trips.
What Are Your Options When Plans Change?
- Leave the order in the agreed spot anyway. The pickup goes ahead without you.
- Move the pickup in the app. Choose a new time that fits the week.
- Use the kiosk instead. Sign up once in store or in the app, then leave items at the kiosk whenever it suits you. Garments in before 9:00 am can be ready the same day.
Frequently Asked Questions
Is the 24-hour kiosk at both Dallas stores?
No. The kiosk is at Hillcrest Ave. Lovers Lane is a staffed counter, open Monday to Friday 7:00 am to 6:00 pm and Saturday 9:00 am to 1:00 pm.
Does using the kiosk cost anything extra?
No. The kiosk is a self-service drop-off and pickup option. Pickup and delivery to your door costs a flat $1.50 per trip.
How do I pay if I am not there?
Route orders are billed to the card on your account, and the ready text includes the order total, so nothing arrives as a surprise.
Pick the Option That Fits Your Day
Avon Cleaners has built dry cleaning pickup in Highland Park around steady routines, and the Hillcrest Ave kiosk covers the days that routine falls apart. Call (214) 521-9927 or email service@avoncleaner.com to set your next pickup, or stop by the kiosk whenever your schedule allows.
Related reading: how scheduled pickup works in Highland Park and suede and leather in pickup and delivery.
